Rates and Terms of Service
We recognize that every business or individual has unique needs. With that in mind, we offer several rate options: an hourly rate, a per-project fee and a monthly retainer option. The hourly rate may be suitable for the client who has infrequent needs or may only require a few hours' work. The per-project rate is best for the client who has a "one-time" need such as a basic starter web site, a PowerPoint or business cards. The client who has on-going or regularly recurring needs would benefit most from a monthly retainer package.
Dependent upon the task, our hourly rate ranges from $15 to $30 an hour, with a 1 hour minimum. An estimate will be provided but the final price may be higher or lower than the estimate based upon the actual time (and any applicable expenses) required to complete the task. Proofing/editing tasks are billed by the page.
Per-project tasks are subject to a 50% deposit upon client acceptance of the estimate. The project will begin upon receipt of the initial payment with the balance due upon completion and final client-approval of the project. The project will be turned over to the client upon receipt of the balance due.
Design fees for Desktop Publishing start at $45 and are based on complexity of project.
Monthly Retainer Package
Monthly retainer packages reserve a set number of hours (2, 5, 10 or 15) for the month for whatever services you might need. 10% discount is offered for retainer packages of 10 or more hours. Retainer fees are billed in advance and are due on the 1st of each month. Any unused hours cannot be carried over into the following month. All work over the package hours will be billed at the regular hourly rate.
Some projects may incur extra fees for items such as printer paper, ink cartridges, stamps, travel time (for local clients only), and any other office supplies specific to the needs of the project or task. Clients will be fully advised of any additional fees outside of the contracted rate and fees will be itemized on the invoice.
Clients are required to sign a Work for Hire Agreement or Statement of Work outlining the scope of the work to be performed prior to the commencement of any project. We accept VISA, MasterCard, American Express and Discover Card credit and debit cards via PayPal or checks via the US Postal Service. Checks are subject to a $35 fee if returned for insufficient funds. Invoices not paid within 10 days of receipt are subject to a late fee of 3% of the total amount due.